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In addition to funding community services, the DRCOG Area Agency on Aging provides direct service to individuals residing in nursing homes and assisted living residences (formerly personal care boarding homes).
Working as advocates for residents, ombudsmen (a Swedish word meaning "representative of the people") provide services to help resolve complaints and concerns within long-term care settings. An ombudsman is assigned to every long-term care facility in the region and can assist you in choosing a long-term care facility or resolving any concerns facility residents or their family members may have.
Contact an ombudsman
with any questions or concerns about nursing homes or assisted living residences.
View facility survey results and complaint investigations completed by the Health Facilities Division of the Colorado Department of Public Health and Environment.
Download a copy of the Choosing a Good Nursing Home brochure.
Download the Choosing a Good Assisted Living Residence brochure.
Volunteer Opportunities
DRCOG also has a volunteer ombudsman program, nearly 70 strong. Volunteers work in the same capacity as staff ombudsmen helping seniors in the region achieve the highest quality of life possible. If you are interested in helping the Denver metro area's seniors,
read more
or contact Nancy Ferrier at 303-480-5638.
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